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Manage firstline Workers with Microsoft StaffHub

Enable deskless employees to swap shifts, request time off and receive communications

Louise Ozier


​​Microsoft StaffHub is one of the latest solutions available from Microsoft which can completely transform how you manage firstline workers. If you answer yes to any of the below questions then this blog is for you:

  1. Do you want to understand more about Microsoft StaffHub?
  2. Do you manage teams of frontline workers?
  3. Are you a frontline worker who is fed up of the lack of communication in your company?
  4. Do you work shifts in a factory or warehouse?
  5. Does you manager work in a different location to you?
  6. Are you a Manager who has staff across multiple sites?
  7. Would you like to share documents, messages and bring staff together even when they only have access to a mobile phone whilst at work?
  8. Do you want your staff to have access to emails even if they don’t have access to a PC?

What is Microsoft StaffHub?

Microsoft StaffHub is basically an app that is designed for first line (Frontline/Shift/Temporary) workers who don’t sit at a desk with their own PC. Think factory workers, retail staff, teachers, health workers in hospitals, hotel staff, assembly and production line workers, postal and delivery staff, the list goes on…

The location of your staff could be anywhere so you can send messages and communicate wherever they are; home, work, gym or the pub!​​

The StaffHub app, showing shift details

The StaffHub App

Workers can easily see their upcoming shifts and offer to swap shifts with colleagues, within the app on their phone.

Why do Firstline workers or their managers need Microsoft StaffHub?

Firstline workers do what their job title suggests. They are the first people to engage with your customers, deliver the products that keep your brand alive and arguably the most important people in your company. Without them you have no manufacturing, retail, healthcare and many other sectors.

The benefits of StaffHub are:

  1. Communication between employees will always improve efficiency within a business. Reducing the time that employees spend on tasks that aren’t maximising profit means your staff are more focussed on the work that matters most and in turn more cost effective.
  2. Providing your workers with the right tools streamlines scheduling shifts, eases the "clocking in" process, annual leave requests, and all HR administrative processes.
  3. Training and onboarding can be delivered via StaffHub.
  4. Sending messages to staff quickly and easily via the messaging option ensures your staff are instantly up to date with sales information, design issues, training information and company news.
    The StaffHub portal, showing how files can be sent out to everyone
  5. Managers can assign tasks to individuals prioritising the workload efficiently and quickly.
  6. Safety manuals, new policies and compliance information can be shared instantly ensuring that your workforce is safe and in control.
  7. Remote workers often complain of feeling isolated, unmotivated and prone to distractions. Microsoft StaffHub will give remote workers the feeling of belonging to a team and will make them feel part of the company culture. Daily tasks, updates and communication will keep them focused and motivated by engaging with them easily and quickly. ​
    The StaffHub app showing communications between colleagues and company communications
  8. Digital identities are easily created and assigned with just a phone number, Team members can be easily added and removed. As Microsoft StaffHub is part of Office 365, you can rely on the enterprise security and IT Management that you would expect from Microsoft.

How do you get Microsoft StaffHub? ​

StaffHub is a free add-on to existing Office 365 plans. If your company or school is on the K1, E1, E3 or E5 enterprise plans, it is available. It simply needs to be enabled by your IT administrator. Alternatively, it can added as additional plan for users who require it, from just £3 per user per month - which includes the Office Apps, 2GB of mailbox storage and SharePoint/OneDrive.​​

The team at Fuse are Microsoft Gold partners which means we have the knowledge, experience and trustworthiness to work alongside you and your business. ​

If you want further advice or a quote to find out how Microsoft StaffHub can revolutionise the way your business works call Fuse today on 01604 797979 or contact us


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Better Mobile 4G and the Portable Office3089<p class="lead">​​<img class="img-responsive float-right" src="/ourblog/Blog%20Site%20Images/OneDrive-for-Business-App.png" alt="OneDrive for Business App" style="max-width&#58;300px;margin&#58;5px;" />Transport for London’s (TfL) plans to roll out 4G across the London Undergound network are continuing apace, with the <a href="http&#58;//" target="_blank">recent news</a> that this will likely include the new Elizabeth Line (aka CrossRail) and the planned C​rossRail 2 and Northern Line extension projects.</p><p>Suppliers and interested parties have had until July 6th to submit a selection questionnaire, which will then be evaluated before a more thorough tender goes out in early August.</p><p>City AM reports that companies will be competing to construct a commercial fibre optic network and the provision of a public WiFi service in specified TfL stations. The plan Is for the first stations to get connected during 2019, taking the capital one step closer to being a fully mobile working environment.​</p><p>WiFi already exists in some Tube stations, as it does on large parts of the train network across the country – even if the actual internet speeds vary widely depending on whereabouts you are!</p><p>Both TfL and the train companies will be heavily promoting the virtues of this type of connectivity for both leisure and work use, and it is popular here in the East Midlands, where we have a mixture of commuters heading into either London or Birmingham and companies who have to travel to see their clients.</p><p>But in the same way as nothing can beat the quality of a film that is already downloaded to your device, you need to make sure you have the processes and protocols in place for your mobile working to make sure you do not lose​ work unnecessarily. After all, there is nothing more frustrating than concentrating hard for an hour, only to see your work disappear because the saving process has not worked properly!</p><div class="well well-lg bg-color4 lead"><p>Here are Fuse’s top tips for your mobile working&#58;</p><ol><li>Make sure you have OneDrive syncing in place, so that when you save your document to your device it will automatically update onto your online OneDrive folder as soon as you are back online, thereby ensuring that your company work remains up-to-date<br></li><li>Do not get too reliant on having internet connectivity when you are on the move. Access to online resources may not be available for the duration of your whole journey, and even if your device is connected to the on-train WiFi the actual internet speeds will vary depending on whereabouts you are, or if you are in a tunnel<br></li><li>Have processes and checklists in place – even if they are just your own individual way of working, not official company policy – to ensure that you always download what you need onto your machine before you travel<br></li></ol></div>​ <p class="lead">Here at Fuse we believe that having the wherewithal to work effectively on the move is an integral part of the modern office. This includes OneDrive syncing being set up on all your machines, working with you to develop robust working practices for all your staff, and proactively making sure that your IT provision works to meet your needs, not the other way around.</p><div class="well well-lg"><p class="lead">Get in touch to find out how we can make sure that you have the great IT provision your organisation deserves! Call 01604 797979 or <a href="/_layouts/15/FIXUPREDIRECT.ASPX?WebId=4fc45909-2b6d-48b9-bcf9-a446e9d472d6&amp;TermSetId=c98895cd-d37f-4406-9cff-5480b4f829b6&amp;TermId=218eb0be-10f6-490a-82a7-a7fd47c8de90">send us an enquiry​​​</a></p>​ </div> | Chris Wearmouth | 693A30232E777C6675736563735C632E776561726D6F757468 i:0#.w|fusecs\c.wearmouth18/07/2018 23:00:002018-07-18T23:00:00ZAs better 4G rolls out across the nation how are you going to make your office truly mobile?12/12/2019 14:16:1635988Falseaspx

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