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Thinking About the Cloud with a “Cloud First” Service Provider

Why does the Modern Managed Service Provider think ‘cloud first’ for its customers?

Emily Simpson

06/02/2017

​​​​​The cloud is here to stay. It provides enormous benefits to customers, especially the SMBs, that have never been realized in the technology world.

But, what is the cloud? Quite simply, cloud computing means that premises-based IT systems, applications and databases are hosted in one or more state-of-the-art datacenters managed by a cloud services provider. Examples include Microsoft Office 365 for email and collaboration, Microsoft Azure for Infrastructure-as-a-Service (IaaS) or Microsoft Dynamics​ for Software-as-a-Service (SaaS).

There are huge benefits to having a cloud-driven business

For many reasons - productivity, security, accessibility, costs, etc. - ​cloud services have become enormously popular for companies of all sizes from the SMB to large enterprises.  The cloud is universally believed to represent the future model for the delivery of IT services. 

Through advanced virtualization technologies, an experienced technical support staff, and a major investment in hosting facilities, a cloud services provider can operate more efficiently and cost-effectively in delivering hosted IT services than a company which owns and manages their own dedicated, on-premises datacenter.

Cloud services come in many forms - sometimes as point solutions and sometimes as fully integrated applications and services that solve a range of business challenges. ​

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The Modern MSP

What is a Modern Managed Services Provider, and how does it provide for small and medium business?


Let's explore a simple example: hosted email.

By moving a company's email service from a customer's on-premises system into the cloud as a hosted service, many benefits are immediately realized by the customer.

First, the server itself is eliminated. No longer will a costly and complex device require floor space, electrical power, cooling, system upgrades, software patching, maintenance, and repair. Email service in the cloud removes this costly overhead and replaces it with a hosted service; heavy and unpredictable capital and operating expenses associated with an on-premises solution are replaced with a predictable monthly or annual service fee that dramatically reduces Total Cost of Ownership (TCO).

Even better, the simplicity of a hosted solution and the reach of the internet enable untethered, universal access to the service for users located anywhere, using any device. The cloud is not only a cost saver, it's an enabler of mobility, information access and device independence.  

Now imagine that all the benefits (and more!) associated with our simple email example are applied to any and every application or service that migrates to the cloud. Savings and organizational benefits are greatly multiplied.

Customers today have an extremely broad range of cloud services available to them. Think of them as a collection of building blocks that you can use to solve problems and enable business objectives. The Modern MSP must have a "cloud first" mentality to de-mystify the cloud and help customers reap the rewards. As a Modern MSP, Fuse have the knowledge and experience to ensure adopting a "cloud first" strategy is a success.

Want to learn more about what's available to you in the cloud? Contact us ​today!​
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 About us

Fuse Collaboration Services is a Cloud Solution Provider and Microsoft Gold Partner specialising in delivering SharePoint, Skype for Business, and Azure cloud-based solutions. Based in Northampton, UK.

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Skype for Business and so much more…195<p class="lead"> Yes? Then this is an important read!</p><p>We all know (hopefully!) <a href="/_layouts/15/FIXUPREDIRECT.ASPX?WebId=4fc45909-2b6d-48b9-bcf9-a446e9d472d6&amp;TermSetId=c98895cd-d37f-4406-9cff-5480b4f829b6&amp;TermId=4cd8262c-9c67-4bcb-8f13-65e8ffa6299a">what Skype for Business is</a> but what is different about the version we can offer? </p><p>Fuse has been working ​with the UK's leading Skype for Business provider since they began operating four years ago. Working alongside our partners you will receive the usual unified communications inherent in Skype for Business but further to this you will have access to call centre solutions, call monitoring, call analytics and 24-hour support. The support is available globally and frees up IT staff allowing them to increase their productivity and availability. </p><p>Further to the above features you will have access to an online portal which will allow you to quickly commission and decommission users, configure/reconfigure call groups, manage users and telephone numbers, configure interactive voice response(IVR), call routing, on hold marketing and call reporting.</p><p>Working with the solution we offer, you will be given the benefit of not having a long-term contract tying you in to a lengthy subscription. You can down scale or upscale monthly, giving you the control of your budgets. The flexible scale up/down in line with organisational changes is an important bonus to many customers. </p><p>The monthly price works out at half the price of competitors with call bundles and next to no downtime. </p><p> <strong>The benefits are&#58;</strong></p><ul><li>Reduced annual costs as one monthly cost includes unlimited free outbound calls to UK and line telephone numbers. International call packages are available. Free calls to UK mobile numbers available as an add on</li><li>Flexible working - inbound and outbound business calls and online meetings from anywhere with an internet connection</li><li>Encrypted and secure communication<br></li><li>End to End Fully Managed Service</li><li>24 hr, 7 days a week dedicated support; online support and contact centre</li><li>Online Visual Management and Analytics Portal</li><li>Global solution, from reslient datacenters with multiple providers</li><li>Audio and video conference facility for up to 250 participants – even if they're not on Skype for Business. All they need is a phone or internet connection.</li><li>Fixed monthly fee per user that is payable on a monthly subscription</li><li>Integration with Outlook/SharePoint to show availability/presence (on premise or O365)</li><li>Increases productivity - Collaboration between teams is simplified due to the ability to share files etc.</li><li>Instant messaging with dancing emojis!</li></ul><hr />​​ <div class="well well-lg"><p class="lead">​To book a demo contact Fuse Collaboration on 01604 797979 or email fuse@fusecollaboration.com </p></div>​​ <p>Fuse Collaboration is a Microsoft accredited Gold Partner, License and Systems Specialist</p>​ ​l.ozier@fusecollaboration.com | Louise Ozier | 693A30232E777C6675736563735C6C2E6F7A696572 i:0#.w|fusecs\l.ozier26/06/2017 23:00:002017-06-26T23:00:00ZDoes your business make lots of phone calls?29/06/2017 15:18:4654https://www.fusecollaboration.com/ourblog/Pages/Forms/AllItems.aspxhtmlFalseaspx

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