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Fuse Building - External

About Our IT Support Services

Fuse is a Microsoft Gold Certified Partner, based in Northampton. We help organisations of all sizes to maximise IT efficiencies through the use of Microsoft cloud computing solutions.

​We work with you to deliver a bespoke, tailored solution that helps you achieve your goals.

Fuse has been delivering solutions for a wide range of businesses and for over 15 years, our team knows that every business​ is unique.

Do what you do best and leave the IT to us. 

Fuse can deliver you with a managed, high availability, state-of-the-art Infrastructure as a Service (IAAS) solution. This ensures that you are protected against data loss (both accidental and malicious) and cyber- attack; that you have access to the latest software which is updated in an appropriate fashion; and that all your users, computers and devices can be managed centrally.

Optimising your IT spend.

We will scrutinise your IT spend on licenses and hardware ensuring that you have the optimum allocation for your business that month. Our scalable solutions mean that you will only need to pay for the licenses, storage and computing power you need that month.​

All the support you need, when and where you want it.

Fuse is committed to the highest standards of support, and can be on the end of a phone both during and outside normal office hours. We also have an online logging service to help you keep track of your re​quests, and whether you have desktops, laptops, mobile devices or a mixture as part of your IT platform we will find a solution to your issue quickly and efficiently!

We’ll make sure your entire network conforms to one standard. You’ve got the latest software, you’re protected against viruses, you’re backed up, every device is managed, everything is recoverable, your workforce is empowered and mobile

Martin Chamberlain, Managing Director​

Leading the Team

Martin Chamberlain - Managing Director

When Martin established Fuse in the early 2000s he had one underlying principle – that one size does not fit all, regardless of whether you are a start-up business or complex, established public sector organisation. With that as the foundation he has built up a company which is focused on establishing and nurturing long-term relationships with clients, understanding your needs and providing a bespoke personal service, every time. He empowers his management team to own the projects that they work on, collaborating openly and honestly with you throughout the process to deliver the outcomes you need.

Martin Chamberlain

Daniel South - Head of Operations

When Daniel started working in the IT sector over 20 years ago he was on site with clients, problem solving and delivering technical consultancy. With hands-on experience of a variety of major organisations in the banking, local government, media and legal sectors, to name just a few, he has all the skills required to manage your project to a successful outcome. Daniel oversees Fuse’s managed services portfolio, building proactive relationships with clients and delivering services across the business.

Daniel South

James Strugnell - Head of Development

Your business might need more than just Microsoft packages, and this is where James’s expertise and experience comes to the fore. He is responsible for the custom development of online solutions that increase your productivity, efficiency and collaboration between staff. This includes the development of bespoke software as well as tailoring Microsoft’s suite of products so that your needs are met.

James Strugnell

Andrew Walman - Head of Infrastructure

Andrew has been a part of the Fuse team since day one. He is responsible for successfully migrating your business from one based on servers to the cloud, ensuring that you have the products and solutions that you need to enhance your operations, along with a suitable and efficient system design. He will also talk you through the process step-by-step to ensure that you have all the information you need to understand how to maximise this new support​.

Andrew Walman

Dan White - Service Desk Team Lead

Dan runs our service desk and his sole aim is to keep you happy with his cheery disposition and technical expertise. With 10+ years of IT experience within both schools and private businesses and the ability to translate complex tech terms into plain English, Dan is the ideal person to assist you with your IT troubleshooting.

Dan White

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