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Meet the Team

Leading the Team

Martin Chamberlain - Managing Director

When Martin established Fuse in the early 2000s he had one underlying principle – that one size does not fit all, regardless of whether you are a start-up business or complex, established public sector organisation. With that as the foundation he has built up a company which is focused on establishing and nurturing long-term relationships with clients, understanding your needs and providing a bespoke personal service, every time. He empowers his management team to own the projects that they work on, collaborating openly and honestly with you throughout the process to deliver the outcomes you need.

Martin Chamberlain

Daniel South - Head of Operations

When Daniel started working in the IT sector over 20 years ago he was on site with clients, problem solving and delivering technical consultancy. With hands-on experience of a variety of major organisations in the banking, local government, media and legal sectors, to name just a few, he has all the skills required to manage your project to a successful outcome. Daniel oversees Fuse’s managed services portfolio, building proactive relationships with clients and delivering services across the business.

Daniel South

James Strugnell - Head of Development

Your business might need more than just Microsoft packages, and this is where James’s expertise and experience comes to the fore. He is responsible for the custom development of online solutions that increase your productivity, efficiency and collaboration between staff. This includes the development of bespoke software as well as tailoring Microsoft’s suite of products so that your needs are met.

James Strugnell

Andrew Walman - Head of Infrastructure

Andrew has been a part of the Fuse team since day one. He is responsible for successfully migrating your business from one based on servers to the cloud, ensuring that you have the products and solutions that you need to enhance your operations, along with a suitable and efficient system design. He will also talk you through the process step-by-step to ensure that you have all the information you need to understand how to maximise this new support​.

Andrew Walman

Dan White - Service Delivery Manager

Dan oversees the Managed Services team, and works closely with our customers to ensure that everything is running smoothly. Dan has over 15 years of IT support and consulting experience and having been on both sides of the Service Desk, has a great understanding of what our customers need.

Dan White

Patryk Nedvecki - Infrastructure Engineer

Patryk joined Fuse’s Service Desk in 2021 and now works as an Infrastructure Engineer. Patryk is unapologetically a techie with an excellent customer manner. Patryk has an impressive knowledge of hardware, peripherals and pretty much anything with a plug (or Fuse, pun intended).

 

Specialities: Microsoft365 Administration; Azure Infrastructure & Security; InTune - Subject Matter Expert; ITILv4

Patryk Nedvecki

Miles Kneeshaw - Service Desk Analyst

Miles joined Fuse as an Application Security Assessor in 2021 and now works on our Service Desk as a Service Desk Analyst. Miles has a passion for customer engagement and customer experience. Miles has a phenomenal eye for detail and is a keen motorcyclist.

 

Specialities: Microsoft365 Administration; Azure Infrastructure; Customer Experience and Modern Workplace

Titus Menkah - Service Desk Analyst

Titus joined Fuse’s Service Desk in 2023 and now works as a Service Desk Analyst. Always smiling, Titus has a calming customer manner and the patience required for advanced troubleshooting investigations. Titus speaks 3 languages and is a prolific basketball player.

 

Specialities: Microsoft 365 Administration; Azure Infrastructure

Mihajlo Topic - Security Operations Analyst

Mihajlo has been with Fuse since 2023 and works within Fuse's Security Operations team. Mihajlo is Fuse's Subject Matter Expert for Microsoft Sentinel and incident response; he also has a talent for data cleansing and visualisation.

When Mihajlo isn't fending off cyber-attacks, he maintains his top 1% status on TryHackMe and is a prolific ethical hacker.

 

Specialities: Sentinel, Defender, Azure Security, PowerBI

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