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Transform how your company operates, making you more responsive to the needs of clients, customers, and staff, and better placed to grow revenues and margins. 

 

What is the roadmap to the modern office? 

Mastering the key areas of Collaboration, Flexibility, Resilience, and Security is achieved through carefully planning and executing a transformation strategy. This strategy, or roadmap, is a clear process designed to bring your company to the forefront of digital technology and robust IT infrastructure.  

It’s all about setting you up with the right tools that aid growth and protect what’s important to you, through cloud services, cybersecurity, and custom support.  

The modern office

Every successful modern office needs to master four key areas:

Collaboration

  • Teams share the latest versions of documents
  • Real-time editing by multiple users
  • Video conferencing and instant messaging to facilitate discussion across the world
  • Smooth workflows that improve efficiency and productivity

Flexibility

  • Make your office truly global
  • Give your staff everything they need when they need it, from salespeople on the road to senior executives at conferences and events
  • Put your office and applications onto any device
  • Scale your infrastructure to your needs, only paying for what you use

Resilience and robustness

  • Stop playing catch-up with your IT infrastructure
  • Liberate your organisation with cloud computing
  • Dramatically reduce hardware spending
  • Make sure your IT is working with the latest technologies, managed by Microsoft’s team of expert engineers

Security

  • Keep your spending under control
  • Make sure your company is compliant with the latest requirements
  • Protect your data against potential cyber attacks
  • Have world-class security, regardless of the size of your company

At Fuse we put people, not computers, at the heart of our solutions. This means we ensure continuity across your organisation, and that whether you have a change of personnel, or a change of equipment, your information is always accessible by the people who need it.

Implementing the roadmap - a real-world example

Fuse Collaboration has been working with Impact Recruitment on a multi-stage project to revolutionise the company’s IT provision and support.

Phase 1: Audit and discovery phase

As with every client, Fuse’s team conducted a full audit of Impact’s existing IT provision. It was clear that improvements were essential – staff were using a mixture of operating systems and software based on when the computer had been bought, not what the user needed. This made it difficult when new staff joined as they were not able to be trained on the same software as the rest of the team and made security levels inconsistent.

Everything was based on site with no external access, and the issues brought by single point failure were exacerbated by problems with downtime and slow responsiveness from Impact’s previous IT provider.

Furthermore, there was a lack of compliance with licenses and an over-paying for packages that Impact either did not need or were not making the most of.

Phase 2: Moving from ‘traditional’ IT to cloud computing

The move to cloud computing ensured that every member of the team had the latest version of their software packages, operating system and applications, regardless of what device they were using. This meant that if a machine breaks, is lost, or stolen, another one can be brought out of a box and be used immediately without having to wait for it to be personalised to the user.

Migrating data to cloud computing was accompanied by the introduction of new security features and a single sign-on for a user, regardless of whether they were using a computer, tablet or smartphone.

Phase 3: Securing the future of an SME with managed IT services

Thanks to Fuse, Impact’s team is now working more efficiently. Staff who are embedded with clients can now access all their data and documents as they would in the office and still collaborate with their teammates.

New solutions and applications are being introduced in a controlled manner when it is appropriate to do so, and Fuse is now helping to improve Impact's processes.

We’ll make sure your entire network conforms to one standard. You’ve got the latest software, you’re protected against viruses, you’re backed up, every device is managed, everything is recoverable, your workforce is empowered and mobile.

Martin Chamberlain, Managing Director, Fuse Collaboration

Why use Fuse CS?

We’re a Microsoft Partner

This puts us among Microsoft’s most highly accredited independent technical service providers.

We think outside the box

One size does not fit all, so we write a roadmap to your modern office, customising existing software and developing additional bespoke solutions. An IT infrastructure tailored to you.

We use what we sell

This gives us the insight into making them work for every organisation.

Two decades of experience

This has given us the knowledge and understanding of what it takes to deliver a holistic strategic approach to your IT support.

You only pay for what you use

Our managed services are based on scalability, meaning no more empty servers taking up capital expenditure, no more worries about how to store vast swathes of historical data.

 

What are the key cybersecurity practices for keeping a business safe?  

Collaboration, flexibility, resilience, and security are the four key cybersecurity practices that successful businesses master. Companies that excel in these areas are able to recover quickly from setbacks and enjoy more efficient ways of working.  

 

What Microsoft products do Fuse use to implement their IT improvements strategy? 

Microsoft have a range of powerful and useful applications such as Azure, Microsoft 365, and SharePoint, which are key players in the IT infrastructures we set up. We also cater to Apple so our clients can keep their choice of platform.  

 

How long does it take to complete the roadmap strategy? 

Each company has their individual set-up and needs so it’s impossible to give a precise estimation without an audit. That said, we’ve worked on small projects that have only taken a few weeks, others take several months, timescale depends on the size and scale of the venture.  

 

What is the process for getting started on improving our IT infrastructure? 

Like any other journey, our roadmap to the modern office always includes a planning and audit phase at the start. Assessing your current state, creating a strategy and agreeing a price and timeframe are important steps to take before the implementation phase begins.  

During implementation we replace or fix areas that need improvements, install new hardware and software, conduct training sessions, and monitor progress.  

Once the project is complete and everyone is working confidently with the new features available to them, we review the project with our client and continue to offer support and updates through our managed IT services 

Fuse CS will take your organisation to the next level

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